Frequently Asked Questions

You have questions? We have answers! Take a look through our Frequently Asked Questions for details on our programs, campuses, and more. Better yet, contact one of our Admissions Consultants and get answers specific to your situation.

What are the enrollment requirements?
Is financial aid available?
What are the hours of operation?
Are there classes on holidays?
Are there specific class start dates?
What are the attendance procedures?
What is the grading policy?
What are the graduation requirements?
What recognition does the student receive?
Where can students train?
Do you offer online training?
Do you offer corporate training?
Is Sullivan and Cogliano Training Centers licensed?
Is Sullivan and Cogliano Training Centers accredited?
Does Sullivan and Cogliano Training Centers enroll international students?
What is the grievance procedure?
What is your policy on civil rights?
Do you assist students in achieving career skills?
Do you offer student placement assistance?
What is the Lifetime Partnership program?
How long are your programs?
What are the Institution’s Policies and Procedures?
Is a Certificate of Completion equivalent to an Industry Certification?

  • What are the enrollment requirements?
    For enrollment into Certificate Programs, candidates are required to complete an assessment with an Admissions Consultant and be a high school graduate or equivalent. For enrollment into our Degree offerings, candidates are required to complete an assessment with an Admissions Consultant and be a high school graduate. For enrollment into our Continuing Education courses, candidates are required to complete an assessment with an Admissions Consultant. For continuing education courses, a high school diploma or the equivalent is not required.
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  • What are the hours of operation?
    Administration hours are 8:00 am to 5:00 pm Monday through Friday.
    Training Centers hours are:
    North Dade:
    Monday through Friday, 8:00am to 5:00pm
    Kendall
    Monday through Friday, 8:00 am to 5:00 pm
    Tuesdays and Wednesdays, 5:00 pm to 9:00 pm
    Saturdays, 9:00 am to 1:00 pm.
    Class times vary by campus.
    Online students may access their training up to 24 hours per day, seven days a week. Visit our Online Training page.
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  • What is the grievance procedure?
    Concerns students may have with the school or its administration can always be resolved through a personal meeting with the school staff. If, however, this action does not bring the situation to a satisfactory close, a student may submit a written complaint to the School Director. The written complaint should contain: (1) the nature of the problem(s); (2) date(s) that the problem(s) occurred; (3) name(s) of the individual(s) involved in the problem(s); (4) copies of information regarding the problem(s); (5) evidence demonstrating the institution’s complaint procedure was followed prior to this point in time; and (6) student signature. The purpose is to provide a prompt and equitable process for resolving student grievances. If the grievance is not resolved, the Vice President of Operations and/or Vice President will review it with all parties concerned. The School Director will research and review by interviewing every person involved in the complaint and also will review the student’s file. The School Director will then invite the student to a meeting to resolve the issue. Within ten days of the meeting, the School Director will advise the student of the outcome. Students who file a written complaint can expect to receive a written response within 10 business days. The student has the right to contact the Commission for Independent Education; 325 W. Gaines Street, Suite 1414; Tallahassee, FL 32399; 850-245-3200 or toll free 888-224-6684; or the Council on Occupational Education; 7840 Roswell Road, Bldg. 300 Suite 325; Atlanta, GA 30350; 800-917-2081. New Hampshire residents may contact the New Hampshire Department of Education; Mr. Stephen Berwick; 101 Pleasant St.; Concord, NH 03301; Stephen.berwick@doe.nh.gov; 603-271-2299. If you are a resident of North Carolina and you are unable to resolve a complaint, you can voice your concern to: North Carolina Post-Secondary Education Complaints; c/o Terrence R. Scarborough; University of North Carolina General Administration; 910 Raleigh Road; Chapel Hill, NC 27515-2688. You may call with questions or for more information: (919) 962-4558.
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  • Does Sullivan and Cogliano Training Centers enroll international students?
    Sullivan and Cogliano Training Centers is authorized under federal law to enroll nonimmigrant alien students. Visit our International Students page.
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  • Is Sullivan and Cogliano Training Centers licensed?
    Sullivan and Cogliano Training Centers, Inc. operates physical campuses under license from the Commission for Independent Education, Florida Department of Education. Additional information regarding this institution may be obtained by contacting the Commission at 325 West Gaines Street, Suite 1414; Tallahassee, FL 32399; toll-free telephone number 888-224-6684. All licenses and approvals are displayed in the Administrative Offices of Sullivan and Cogliano Training Centers, Inc.
    In addition to our Florida license, we are authorized to provide distance education throughout the majority of the states within the United States. Not all programs are approved in all states.
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  • Do you offer corporate training?
    We offer customized training for corporations needing to provide employees with new skills training in order to increase productivity, profitability and employee retention.
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  • Do you have online training?
    Students can choose our online training option, including 24/7 online instructional access to our educational system.
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  • Where can students train?
    Students can train at our campus locations, from home, or from their place of employment. Training from home and/or work is delivered via our mobile classroom.
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  • What recognition does the student receive?
    COMPUTER APPLICATIONS TECHNOLOGY, ASSOCIATE OF APPLIED SCIENCE DEGREE
    A Computer Applications Technology, Associate of Applied Science Degree will be awarded to all students who meet the graduation requirement of obtaining 60 credits in an AAS Degree track, with a minimum GPA of 2.0. Students also must meet all financial obligations to the school.
    CERTIFICATES OF COMPLETION
    A Certificate of Completion will be awarded to all students who meet the minimum requirements to graduate from non-degree certificate programs. Students may also pursue certification exams at their own expense when enrolled in certificate programs. These exams are not included in tuition and are administered by diverse industry associations. If the student chooses to seek industry certification, student assumes the financial responsibility.
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  • What are the graduation requirements?
    The requirements that must be met by Sullivan and Cogliano Training Centers, Inc. students to be considered for graduation are as follows:
    For General Continuing Education Courses, successful completion of the course with a minimum GPA of 2.0.
    For Certificate Programs, proficiency with the basic levels of at least two software applications demonstrated by a 2.0 GPA.
    Meet all financial obligations to the school.
    Meet all contractual obligations as detailed in the enrollment agreement.
    For Computer Applications Technology, Associate of Applied Science Degree, meet the graduation requirement of obtaining 60 credits in an AAS Degree track with a minimum GPA of 2.0. Students must also meet all financial obligations to the school.
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  • What is the grading policy?
    A: 90 –100 percent, 4.0
    B: 80 –  89 percent, 3.0
    C: 70 –  79 percent, 2.0
    D: 60 –  69 percent, 1.0
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  • What are the attendance procedures?
    ATTENDANCE STANDARDS
    It is difficult to successfully develop marketable skills without regular, consistent attendance. As students are expected to progress and graduate according to their attendance schedule of record, they are encouraged to attend their training sessions as scheduled. Students are charged for all scheduled hours. General Continuing Education students may arrange attendance schedules consisting of at least two hours per week. Attendance by students in General Continuing Education courses is evaluated at the end of each week. Any student who shows no attendance in a particular calendar month will be counseled. Students in training programs who do not maintain 90 percent attendance will be counseled to improve their attendance.
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  • Are there specific class start dates?
    New start dates take place every two weeks.
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  • Are there classes on holidays?
    The Training Center is closed in recognition of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, and Christmas Day.
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  • What is your policy on civil rights?
    CIVIL RIGHTS POLICY
    Sullivan and Cogliano Training Centers, Inc. admits students regardless of race, religion, color, age, sex, sexual orientation, national origin, disability, gender, genetic information, or any other protected status in employment, educational programs, and admissions to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of sex, religion, race, color, disability, nationality or ethnic origin, or marital status in administration of its educational policies, admissions policies, and other school-administered programs.
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  • Do you aid students in achieving career skills?
    We help students acquire the skills necessary to understand their career goals, develop effective cover letters and resumes, and build the confidence to perform successful networking and interviewing techniques. Our Career Services team covers topics such as:

    • Targeting the right career
    • Writing an effective resume
    • Making networking work
    • Secrets of a dynamic interview
    • Negotiating salary and benefits
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  • Do you offer student placement assistance?
    While placement assistance is always available, Sullivan and Cogliano Training Centers cannot guarantee employment to any student.
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  • What is the Lifetime Partnership program?
    At Sullivan and Cogliano Training Centers, we want your education to last you a lifetime. Students completing their curriculum are offered the opportunity to refresh their education through the Lifetime Partnership. This connects students to Instructors for academic guidance and applies to coursework reflected on the student’s enrollment agreement.
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  • How long are your programs and courses?
    Our programs and courses vary in length and range from less than one week to 18 months, in normal time. Our individualized approach and customized schedules enable you to choose the days and classroom schedules that work best for you.
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  • What are the Institution’s Policies and Procedures?
    TITLE IX COORDINATOR
    Sullivan and Cogliano Training Centers, Inc. is committed to a policy of nondiscrimination and equal opportunity for all persons regardless of race, religion, color, age, sex, sexual orientation, national origin, disability, gender, genetic information, or any other protected status in employment, educational programs, and admissions. Sullivan and Cogliano Training Centers, Inc. encourages cultural and ethnic diversity in its faculty, employees, and students. In accordance with the requirements of Title IX of the Education Amendments of 1972 and their regulations, no person in the United States shall, on the basis of sex and/or gender identification, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving federal financial assistance. A Title IX coordinator has been assigned to help ensure every person affected by the operation of our institution complies with the legal obligations under Title IX. All Title IX related violations are handled through the Title IX Coordinator.
    North Dade Campus
    Sheila Chapman, Vice President
    4760 NW 167th Street
    Miami, FL  33014
    (786-871-4122)
    Sheila.chapman@sctrain.edu
    Kendall Campus
    Vivian Quiros, Director of Admissions
    7740 North Kendall Drive
    Miami, FL  33156
    (786-871-4195)
    Vivian.quiros@sctrain.edu
    OFFICE FOR CIVIL RIGHTS:
    U.S. Department of Education
    Office for Civil Rights
    Washington, DC  20202
    CAMPUS CRIME STATISTICS
    Sullivan and Cogliano Training Centers, Inc. is committed to providing a safe working and learning environment at the school. Maintaining a safe working and learning environment for all members of the community requires the cooperation of all members of the Training Centers community. Under federal law Sullivan and Cogliano must publish annually, and distribute to all employees and students each year, campus security policies, procedures, victim’s rights and services, as well as the number of crimes reported to campus authorities. These same reports are available to prospective students and potential employees upon request. Sullivan and Cogliano also must distribute to each employee and student information pertaining to the institute’s drug and alcohol prevention program annually. All information is accumulated annually by the Sullivan and Cogliano Training Centers in cooperation with local authorities.
    For a copy of the Campus Crime and Security Policies and Procedures, as well as the Annual Crime Statistics Report please contact the Student Services Department at 888-872-4677 extension 7618.
    DRUG AND ALCOHOL PREVENTION PROGRAM
    Under federal law, Sullivan and Cogliano must publish annually, and distribute to all employees and students each year, information pertaining to the institution’s drug and alcohol prevention program. In compliance with this requirement, information about the Drug and Alcohol Prevention Program is provided to each student at Orientation and distributed to each employee and active student in October of each year, at the same time the Annual Crime Report is submitted.
    For a copy of the Drug and Alcohol Prevention Program, please contact the Student Services Department at 888-872-4677 extension 7618.
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  • Is a Certificate of Completion equivalent to an Industry Certification?
    No, a Certificate of Completion is not equivalent to Industry Certification. A Certificate of Completion illustrates that a student has successfully completed a course, courses, or an entire program. A Certificate of Completion may prepare students to take Industry Certifications, but does not guarantee the passing of Industry Certifications.
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